At CHECKOUT, you can either choose LOCAL PICKUP ( at our Retail store) or have your order shipped to you .
Local Pickup
PERSON/SELF collection at our HQ Retail Shop situated at 32 Great North Rd Brentwood Park Benoni Gauteng during normal trading hours. Please allow approximately 1 to 3 working days for your order to be processed, you will be notified as soon your order is ready for collection at our physical retail store only. Please ensure you have your order number or copy of invoice which is emailed to you once you complete your order on our website .Your Order will only be released once it is paid in full via payfast portal or a cleared EFT into our bank account.
Shipping
We despatch within 24hrs if the product ordered is in stock and NOT ON BACKORDER. We make use of The Courier Guy for all our shipping requirements. We do not use POSTNET or any other postal service. We use a standard Door to door economy road service. Current delivery cost is R130 per parcel STANDARD PARCEL within Gauteng and R160 for STANDARD PARCEL outside Gauteng but within South African borders. Delivery time is usually 1 to 5 working days once collected by courier company. *Shipping prices subject to change at any time.
On larger not deemed STANDARD PARCEL items we will quote you separately for courier fee (*the fee needs to be paid in full to our bank account via eft before parcel is shipped).
If you would like an express delivery, we will quote you separately and this seperate fee needs to be paid in full to our bank account via eft before parcel is shipped.
Your parcel will usually be shipped within 1 to 7 working days once order is placed and paid in full if the item THE ITEM IS IN STOCK and does not need production or shipped via a 3rd party supplier. . If product is on backorder, it could take up to 30 days for manufacturing before shipping but you you will be notified.
We reserve the right to cancel any transaction due to system malfunction, including our ecommerce store and our point of sales in our physical retail stores